Shipping Information

We’ll do our best to send your order the same day if you place it before 10.30am, Tuesday to Friday. Your order will be sent the next working day after that time (plus weekends and holidays). Please be aware that due to teaching, demonstration, and show commitments, this may not always be possible.

To ensure correct taxes are charged and shipping details are used, all orders from 11th February 2021 will be shipped to your payment card billing address. Apologies for any inconvenience. If you think you may not be at home to receive the order, please leave a note of a safe place to leave it for us to pass on to the carriage company.

For our shipping provider, we use DHL for the UK mainland for the main Hampshire Sheen products. For Stencils and Gift Cards, we use Royal Mail Tracked 24. For apparel and gift orders, we use a variety of carriers to the USA and Canada and into Europe.

Our shippers will always do their best to deliver your order on time, usually the day after it is shipped. However, during seasonal holidays such as Easter and, in particular, Christmas, this may not be possible.

The prices for UK shipping below are given at cost price to us, are set by DHL, and include VAT.
See the bottom of the page for Merchandise shipping information as those costs are calculated live and added over and above the shipping costs of those products dispatched from us.

use ‘What3Words’ for pin-point delivery accuracy

We have added the option for you to add your ‘What3Words’ location to your address when placing an order. This enables carriers using the system (like DHL, who we use) to find your house by using the three words allocated to the 3x3m square right outside your front door.

We highly recommend you add this information to your order if you are tricky to find or have had problems with carriers previously! And, it’s completely free to use.

Finding your address is as simple adding your address or postcode to, clicking on the square by your front door, then copy and pasting the three words for that square into your order at It takes less than two minutes and will give a super-precise location for you.

In all cases, Shipping Costs can be quoted using the Shipping Calculator on your Cart page.

Overseas Orders: Please note that some items are not able to be shipped outside of the UK. These products are clearly marked in the shop and the site will not permit shipping to your country if you are not in the UK mainland.

United Kingdom Mainland

Free Shipping on orders over £75.00 (free shipping is calculated on the order cost before VAT)
Royal Mail (Recorded): £4.50
DHL Day (up to 25kg): £7.20 inc VAT

The Postcodes below are excluded from Free Shipping. Sorry.

Isle of Wight – 2 to 3 Days

FedEx 2-3 Day Service: Up to 25kg: £24 inc VAT; 25kg+: £30 inc VAT.
Postcodes Applicable: PO30 – PO41

Highlands and Islands – 2 to 3 Days

FedEx 2-3 Day Service: Up to 10kg: £22 inc VAT; 10kg – 15kg: £27.50 inc VAT.
Postcodes Applicable: AB42 3LR, AB42 3LS, AB42 3LT, AB42 3LU, AB42 3LY, AB42 3PD, AB42 3Q, AB42 3WX, AB42 3WY, AB42 3YR, AB42 4, AB42 5, AB43 – AB45, AB51 – AB56, FK19 – FK21, HS, IV1, IV10 – IV19, IV2, IV20 – IV28, IV3, IV30 – IV32, IV36, IV4, IV40 – IV49, IV5, IV51 – IV56, IV6, IV63, IV7, IV8, IV9, KA27, KA28, KW1, KW10 – KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20 – PA49, PA60 – PA78, PA80, PH1 1AB, PH1 1NW, PH1 1PY, PH1 1PZ, PH1 1QA, PH1 1QG, PH1 1QH, PH1 1QJ, PH1 1QL, PH1 1QN, PH1 1QP, PH1 1QT, PH1 1QW, PH1 1TD, PH1 1TE, PH1 1TG, PH1 1TH, PH1 1W, PH1 3PA, PH1 3RX, PH1 3RY, PH1 3RZ, PH1 3SB, PH1 3SD, PH1 3SE, PH1 3SF, PH1 3SG, PH1 3SH, PH1 3SJ, PH1 3SL, PH1 3SN, PH1 3SQ, PH1 3TB, PH1 3TD, PH1 3TE, PH1 3TF, PH1 3TG, PH1 3TH, PH1 3TJ, PH1 3TL, PH1 3TN, PH1 3TQ, PH1 4, PH10 6RG, PH10 6RQ, PH10 6SD, PH10 6SH, PH10 6SJ, PH10 6SP, PH10 7JG, PH10 7JH, PH10 7JJ, PH10 7JL, PH10 7JN, PH10 7JP, PH10 7JQ, PH10 7JR, PH10 7JS, PH10 7JT, PH10 7JW, PH10 7JX, PH10 7JY, PH10 7JZ, PH10 7L, PH10 7N, PH10 7P, PH10 7QB, PH10 7QD, PH10 7QE, PH10 7QF, PH10 7QG, PH10 7QQ, PH15 – PH26, PH30 – PH44, PH49, PH5, PH50, PH6, PH7, PH8, PH9, ZE, ZE1, ZE2, ZE3

Northern Ireland & Isle of Man 2 to 3 Days

FedEx 2-3 Day Service: Up to 10kg: £33 inc VAT; 10kg – 15kg: £38.50 inc VAT.
Postcodes Applicable: BT, IM, TR21, TR22, TR23, TR24, TR25

Channel Islands 2 – 5 Days

FedEx 2-3 Day Service: Up to 10kg: £36 inc VAT; 10kg – 15kg: £38 inc VAT.
Postcodes Applicable: GY, GY10, GY9, JE

When you place an order for merchandise, the order is sent directly to the manufacturer who will produce the item(s) for you and then send them from their facility. The shipping costs for your merchandise item is added on top of any shipping costs for any items we are sending you. This is out of our control as we do not hold stock of the merchandise items. Free shipping is not application on Merchandise orders.
If you are ordering a mixture of our products and merchandise, your checkout page will clearly show the different shipping fees. It may look a bit like this:

If you are ordering one or the other, the checkout page will only display One shipping cost.

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